Teleworking known as Work From Home (WFH)

Teleworking was first introduced in the United States in the 1950s. It is on the rise now due to pandemic. However adequate literature is lacking on the teleworker experience.

Teleworking is broadly defined as any type of work performed away from the place of employment primary workplace, part-time or full-time, which is facilitated or aided in some way by information and telecommunications technology.

Technology efficiency, processing power maximization, and telecommunications integration have pushed the concept of teleworking; the ability to provide an anytime, anywhere opportunity to conduct business.

whether teleworking is viewed as a right or a reward, it needs to be designed, implemented, and communicated properly to be successful.

Benefits from teleworking

  • Continuity of Operations
  • Improved Employee Retention and Productivity
  • Increased Organizational Flexibility
  • Work-Life Balance
  • Employee Satisfaction
  • Increase Demand for Goods and Services
  • On-Site Energy Savings

The major issues confronting teleworking are:

  • Management Resistance
  • Bandwidth
  • Security
  • Lack of training
  • Culture and many more

Comprehensive Teleworking Plan for the organization

Besides many issues and challenges organization must have few plan intact for working from home as-

  • Teleworking in the organization, and how does it function for the employer and employees?
  • Expectations of the teleworker?
  • Organization expectations?
  • Organizational positions, job responsibilities qualify for teleworking (mandated by “The Teleworking Act”)?
  • Teleworking training plan?
  • How will teleworker performance be evaluated?
  • What are the continuing education requirements and opportunities for teleworkers?

Enhance support to teleworkers:

Of course, Tele-workers should be provided support for the followings:

  • Basic Equipment (computing, peripherals, and telecommunications equipment)
  • Telecommunications and Internet Services
  • Security and Data Encryption (services and software)
  • Privacy (rules and associated safeguards)
  • Training
  • Technical Support

Telework Risks and Mitigation Strategies

Here are few risks and mitigation plan associated with teleworking

work from home

Recommendations on how to implement for “The Teleworking Enhancement”

  1. Establishing Plans and Policies
  • Should develop a Comprehensive Teleworking Plan for the organization
  • Develop clear, written teleworking policies and teleworking agreements.
  • Training for employees and managers while implementing new policies
  1. Managing in a Teleworking Environment
  • Must develop effective measures of performance
  • Managers should base individual evaluations on performance, not on presence
  • should increase attention on managing for results
  • Managers should review employee performance based on measurable outcomes
  • He should welcome a more proactive & inclusive management style.
  1. Providing Technology to Teleworkers
  • should include teleworking technologies in budgets but allow employees to use their own equipment when practical
  • must focus on security issues while implementing new teleworking policies.
  1. Training
  • Finally, employees will not be eligible for teleworking until training has been completed.


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